Privacy Policy

1. Who We Are

This Privacy Policy explains how Bizsync ("Bizsync," "we," "us," or "our") collects, uses, and protects your information when you visit bizsync.ai, contact us, or use our services. By using our website or services, you agree to this policy.

2. Information We Collect

Information you give us

• Name, email address, and phone number
• Business name and details about your business
• Messages you send us through forms, chat, text, email, or phone
• Billing information when you purchase a service (processed by our payment provider)

Information collected automatically

• Device and browser information, IP address, and general location
• Pages you visit and how you use our website
• Information collected through cookies and similar technologies

3. How We Use Your Information

• To respond to your questions and requests
• To schedule and confirm appointments and demos
• To provide, set up, and support our services
• To send account, service, and billing notices
• To send marketing messages, only where you have agreed to receive them
• To improve our website and services
• To comply with legal obligations and protect our rights

4. SMS / Text Messaging

When you provide your phone number and agree to receive text messages from Bizsync, we may send you messages about appointments and reminders, replies to your questions, follow-ups about our services, account notifications, and, if you opted in, promotional offers.

5. How We Share Your Information

We do not sell your personal information. We share information only as needed to run our business:

• Service providers who help us operate, such as hosting, CRM, messaging, scheduling, and payment processing, and who are required to protect your information
• Legal reasons, when required by law or to protect our rights, users, or the public
• Business transfers, if Bizsync is involved in a merger, acquisition, or sale of assets

SMS opt-in data and consent are never shared with third parties, as described in Section 4.

6. Cookies

We use cookies and similar tools to keep our website working, understand how visitors use it, and improve it. You can control cookies through your browser settings. Some parts of the site may not work properly if cookies are turned off.

7. Data Retention

We keep your information only as long as needed for the purposes in this policy, to provide our services, or to meet legal, accounting, or reporting requirements.

8. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Your Choices and Rights

• Opt out of text messages at any time by replying STOP
• Unsubscribe from marketing emails using the link in any email
• Ask to access, correct, or delete the personal information we hold about you

To make a request, email [email protected]. We may need to verify your identity before completing it.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

11. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website or services means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: